Handler Labs
These are the terms for Diabetic Alert Dog Log. They incorporate the Handler Labs baseline terms. View the master terms.

Diabetic Alert Dog Log · Terms of Service

Effective date: May 24, 2026

1. Acceptance

By downloading or using Diabetic Alert Dog Log, you agree to these Terms of Service. If you do not agree, do not use the app. These terms apply in addition to any agreements you have with Apple (including the App Store Terms of Service).

2. License

Handler Labs grants you a personal, non-exclusive, non-transferable, revocable license to use Diabetic Alert Dog Log on Apple devices you own or control, solely for your personal, non-commercial use, in accordance with these terms and Apple's Usage Rules.

3. Not a medical device, no medical advice

Important. Please read carefully.

Diabetic Alert Dog Log is a training record and logging tool. It is not a medical device and does not provide medical advice, diagnosis, or treatment.

  • The app does not replace glucose monitors, CGMs, seizure monitors, cardiac monitors, or any other medical monitoring equipment.
  • The app does not replace the advice, diagnosis, or care of a licensed physician or other qualified healthcare provider.
  • Alert-dog behavior is inherently variable. Logging and measuring that behavior does not guarantee any detection outcome.
  • Never delay seeking professional medical advice because of something you read in or infer from this app.
  • In a medical emergency, call 911 or your local emergency services immediately.

4. No guarantee of training outcomes

Logging training sessions and alert events may help you identify patterns, track progress, and communicate with trainers and healthcare providers. However, Handler Labs makes no warranty that use of the app will produce any particular training outcome. The effectiveness of service dog training depends on many factors outside our control, including the individual dog, handler skill, training methodology, and professional guidance.

5. In-app purchases and refunds

Pro upgrades are processed by Apple through Apple StoreKit. All purchases are subject to Apple's standard refund policy. Refund requests must be submitted through Apple; Handler Labs does not process refunds directly.

The lifetime purchase grants access to all current and future Pro features of the specific app purchased. It does not apply to other Handler Labs apps.

Annual subscriptions auto-renew unless cancelled at least 24 hours before the renewal date. Manage subscriptions in Settings → [your name] → Subscriptions on your device.

6. Your responsibilities

  • You are responsible for the accuracy of data you enter into the app.
  • You must use the app lawfully and only for its intended purpose as a training log.
  • You own your data and are responsible for maintaining your own backups. Handler Labs is not liable for data loss resulting from iCloud sync failures or device issues.
  • You must be 17 or older to download the app, per the App Store age rating. If you are logging on behalf of a minor in your care, you accept these terms on their behalf.

7. Disclaimer of warranties

The app is provided "as is" and "as available," without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. Handler Labs does not warrant that the app will be uninterrupted, error-free, or that any defects will be corrected.

8. Limitation of liability

To the fullest extent permitted by applicable law, Handler Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, arising out of or relating to your use of the app. Our total liability to you for any cause shall not exceed the amount you paid for the app in the twelve months preceding the claim.

9. Service dog legal note

In the United States, service dogs are protected under the Americans with Disabilities Act (ADA). The ADA does not require registration, certification, or identification for a service dog, and no such registry is legally recognized. Handler Labs apps do not confer service dog status, certification, or registration. Any documentation generated by the app (including the Public Access card feature) is a personal record tool and is not a legal certification document.

10. Changes to the app and terms

We may update these terms from time to time. Material changes will be communicated via an updated effective date on this page or, where feasible, a notice within the app. Continued use after an update constitutes acceptance of the revised terms.

We may update, modify, or discontinue features of the app at any time. We will not remove features that existing paying users depend on without reasonable notice.

11. Governing law

These terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any dispute arising from these terms shall be resolved in the courts of Florida.

Note: Governing law has been drafted as Florida. Please confirm with a qualified attorney before relying on this provision.

12. Contact

Questions? Email us at support@handlerlabs.app.